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(width<=820px){.config-pestanas{overflow-x:auto}.config-pestana{white-space:nowrap}.config-aviso{flex-direction:column;align-items:flex-start;gap:8px}.config-fila,.config-fila.cuest{grid-template-columns:1fr;gap:14px}.cuest-bloques{grid-template-columns:1fr}.config-pie{flex-direction:column;align-items:stretch;gap:10px}}.config-fila.cuest aside .sub-tarjeta{margin-bottom:16px;line-height:18px}.config-fila.cuest aside .config-campo+.config-campo{margin-top:14px}.config-dom>header h3,.dom-tabla h4{font-size:var(--t-tarjeta);color:var(--navy);font-weight:700}.config-dom>header p,.dom-tabla header p{font-size:var(--t-sec);color:var(--muted);margin-top:3px}.dom-fichas{flex-wrap:wrap;gap:10px;margin:18px 0 22px;display:flex}.dom-ficha{background:var(--ice-soft);font-size:var(--t-base);color:var(--brand);border-radius:999px;padding:7px 14px;font-weight:600}.dom-agregar{font-size:var(--t-base);color:var(--muted);border:1px dashed 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small{color:var(--ice)}.riel-redondo{cursor:pointer;border:0;border-radius:50%;flex:none;place-items:center;width:44px;height:44px;transition:background .15s,transform .15s;display:grid}.riel-redondo:active{transform:scale(.94)}.riel-redondo:focus-visible{outline-offset:2px;outline:2px solid #fff}.riel-redondo.mic{color:#fff;background:#ffffff24}.riel-redondo.mic:hover{background:#ffffff3d}.riel-redondo.mic.mudo{background:var(--surface);color:var(--crit)}.riel-redondo.colgar{background:var(--crit);color:#fff}.riel-redondo.colgar:hover{background:#a84243}.riel-globo{border:1px solid var(--line);background:var(--surface);border-radius:16px 16px 4px;align-items:flex-start;gap:4px;max-width:320px;padding:4px 4px 4px 0;animation:.25s ease-out riel-entra;display:flex;position:relative;box-shadow:0 14px 34px #131a5b29}.riel-globo-texto{cursor:pointer;text-align:left;font:inherit;font-size:var(--t-sec);color:var(--ink);-webkit-line-clamp:3;background:0 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.riel-cara{border-width:1.5px}.riel-aro.grande .riel-cara{border-width:3px}.riel-punto{background:var(--warn);border:2px solid var(--surface);border-radius:50%;width:11px;height:11px;position:absolute;top:20px;right:9px}@keyframes riel-respira{0%,to{box-shadow:0 0 #2f90f261}50%{box-shadow:0 0 0 7px #2f90f200}}@keyframes riel-respira-grande{0%,to{box-shadow:0 0 0 8px #a9ccf733,0 0 0 20px #a9ccf714}50%{box-shadow:0 0 0 14px #a9ccf71f,0 0 0 30px #a9ccf70a}}.riel-aro.voz-escuchando{animation:1.8s ease-in-out infinite riel-respira}.riel-aro.voz-hablando{animation:1.05s ease-in-out infinite riel-respira}.riel-aro.voz-escribiendo{background:linear-gradient(145deg, var(--warn), #f6c89a)}.riel-aro.grande{box-shadow:0 0 0 8px #a9ccf729,0 0 0 20px #a9ccf712}.riel-aro.grande.voz-escuchando,.riel-aro.grande.voz-hablando{animation-name:riel-respira-grande}.riel-panel{border:1px solid var(--line);background:var(--surface);transform-origin:100% 100%;border-radius:22px;flex-direction:column;width:400px;height:min(680px,100svh - 48px);min-height:0;animation:.22s ease-out riel-entra;display:flex;overflow:hidden;box-shadow:0 28px 70px #131a5b3d,0 3px 10px #131a5b14}.riel-cabeza{background:var(--hero-gradient);align-items:center;gap:11px;padding:16px 14px 16px 18px;display:flex}.riel-cabeza .riel-cara{border-color:var(--navy)}.riel-quien{min-width:0}.riel-quien b{font-size:var(--t-enfasis);color:#fff;font-weight:700;display:block}.riel-quien small{font-size:var(--t-pie);color:var(--ice);display:block}.riel-cerrar{color:#ffffffbf;border-radius:50%;place-items:center;width:34px;height:34px;margin-left:auto;display:grid}.riel-cerrar:hover{color:#fff;background:#ffffff1f}.riel-cerrar:focus-visible{outline-offset:2px;outline:2px solid #fff}.riel-veo{background:var(--canvas);border-radius:13px;margin:16px 20px 0;padding:13px 15px}.riel-rotulo{font-size:var(--t-rotulo);letter-spacing:.9px;text-transform:uppercase;color:var(--neutral);font-weight:700}.riel-veo p+p{font-size:var(--t-base);color:var(--ink);margin-top:6px;line-height:1.55}.riel-veo .riel-aviso{background:var(--warn-soft);font-size:var(--t-sec);color:var(--warn-ink);border-radius:9px;margin-top:9px;padding:8px 10px}.riel-charla{flex-direction:column;flex:1;gap:14px;min-height:0;padding:16px 20px;display:flex;overflow-y:auto}.riel-hola{font-size:var(--t-base);color:var(--muted);line-height:1.6}.riel-msg{align-items:flex-start;gap:10px;display:flex}.riel-msg>div{min-width:0}.riel-msg.hera p{font-size:var(--t-base);color:var(--ink);line-height:1.6}.riel-msg.user{justify-content:flex-end}.riel-msg.user p{background:var(--ice-soft);max-width:270px;font-size:var(--t-base);color:var(--navy);border-radius:14px 14px 4px;padding:9px 13px;line-height:1.5}.riel-accion{background:var(--navy);color:#fff;font-size:var(--t-sec);border-radius:999px;margin-top:9px;padding:8px 15px;font-weight:600}.riel-accion:hover{background:#1b2470}.riel-accion.clara{color:var(--navy);background:#fff;margin-top:14px}.riel-hecho{font-size:var(--t-pie);color:var(--ok-ink);margin-top:7px;font-weight:600;display:inline-block}@keyframes riel-pensar{0%,to{opacity:.45}50%{opacity:1}}.riel-pensando{font-size:var(--t-sec);color:var(--neutral);animation:1.4s ease-in-out infinite riel-pensar}.riel-arranques{flex-direction:column;gap:8px;padding:0 20px 14px;display:flex}.riel-arranques button{border:1px solid var(--line);background:var(--surface);text-align:left;font-size:var(--t-sec);color:var(--brand);border-radius:12px;padding:10px 13px;line-height:1.45}.riel-arranques button:hover{border-color:var(--ice);background:var(--ice-soft)}.riel-error{font-size:var(--t-sec);color:var(--crit-ink);margin:0 20px 10px;line-height:1.5}.riel-pie{border-top:1px solid var(--line);flex-direction:column;gap:9px;padding:12px 20px 14px;display:flex}.riel-campo{align-items:center;gap:8px;display:flex}.riel-campo input{border:1px solid var(--line);background:var(--surface);min-width:0;height:40px;font:inherit;font-size:var(--t-base);color:var(--ink);border-radius:999px;flex:1;padding:0 15px}.riel-campo input:focus{border-color:var(--accent);outline:none;box-shadow:0 0 0 3px #2f90f224}.riel-voz,.riel-enviar{border-radius:50%;flex:none;place-items:center;width:40px;height:40px;display:grid}.riel-voz{border:1px solid var(--line);background:var(--surface);color:var(--brand)}.riel-voz:hover{border-color:var(--accent);background:var(--ice-soft)}.riel-enviar{background:var(--navy);color:#fff}.riel-enviar:disabled{opacity:.35;cursor:not-allowed}.riel-saber{font-size:var(--t-pie);color:var(--neutral);align-self:center}.riel-saber:hover{color:var(--brand);text-decoration:underline}.riel.llamada .riel-panel{border-color:var(--navy);background:var(--navy)}.riel.llamada .riel-pie{border-color:#ffffff1f}.riel.llamada .riel-cara{border-color:var(--navy)}.riel.llamada .riel-saber{color:#ffffff8c}.riel.llamada .riel-error{color:#f6d5d5}.riel-llamada{flex-direction:column;flex:1;align-items:center;gap:12px;min-height:0;padding:34px 24px 20px;display:flex;overflow-y:auto}.riel-estado{font-size:var(--t-rotulo);letter-spacing:1.1px;text-transform:uppercase;color:var(--ice);margin-top:18px;font-weight:700}.riel-dice{font-size:var(--t-tarjeta);color:#fff;align-self:stretch;line-height:1.6}.riel-digo{font-size:var(--t-base);color:#ffffffb3;align-self:stretch;line-height:1.55}.riel-digo b{color:var(--ice);margin-right:6px}.riel-botones{gap:10px;display:flex}.riel-mic,.riel-colgar{height:40px;font-size:var(--t-sec);border-radius:999px;flex:1;justify-content:center;align-items:center;gap:7px;font-weight:600;display:inline-flex}.riel-mic{color:#fff;background:0 0;border:1px solid #a9ccf773}.riel-mic:hover{background:#ffffff14}.riel-mic.mudo{background:#ffffff29}.riel-colgar{background:var(--crit);color:#fff}.riel-colgar:hover{background:#a84243}.panel-lateral .lateral-ayuda{text-align:left;cursor:pointer;width:100%;font:inherit;border:0}.panel-lateral .lateral-ayuda:focus-visible{outline:2px solid var(--ice);outline-offset:2px}.panel-lateral .lateral-ayuda.con-aviso{box-shadow:inset 0 0 0 1px #ea964f8c}.panel-lateral .lateral-ayuda .ayuda-avatar{box-shadow:0 0 0 2px var(--accent);background:url(/brand/busto_chat.webp) 50% 18%/150% no-repeat,#0e1446}.movil-hera{cursor:pointer;background:0 0;border:0;font-family:inherit;position:relative}.movil-item.movil-hera{font-size:var(--t-rotulo)}.movil-hera-aro{width:30px;height:30px;box-shadow:0 0 0 2px var(--surface), 0 0 0 4px var(--accent);background:url(/brand/busto_chat.webp) 50% 18%/150% no-repeat,#0e1446;border-radius:50%;display:block;position:relative}.movil-hera .riel-punto{top:-3px;right:-4px}@media (width>=981px),(width>=721px) and (hover:hover){.panel-lienzo{padding-bottom:64px}}@media (width<=980px) and (hover:none),(width<=720px){.riel{position:static}.riel-lanzador{display:none}.riel-panel{left:0;right:0;bottom:calc(72px + env(safe-area-inset-bottom,0px));z-index:45;border:0;border-radius:22px 22px 0 0;width:auto;height:auto;max-height:calc(100svh - 150px);animation:none;position:fixed;box-shadow:0 -12px 40px #131a5b2e}.riel-charla{min-height:120px}}@media (prefers-reduced-motion:reduce){.riel-pastilla,.riel-panel,.riel-globo{transition:none;animation:none}.riel-aro,.riel-pensando{animation:none!important}}@keyframes hera-foco{0%{box-shadow:0 0 #2f90f28c}70%{box-shadow:0 0 0 10px #2f90f200}to{box-shadow:0 0 #2f90f200}}.hera-foco{outline-offset:3px;animation:1.1s ease-out 2 hera-foco;outline:2px solid var(--accent)!important}.riel-pasos{flex-direction:column;gap:6px;margin:10px 0 0;padding:0;list-style:none;display:flex}.riel-pasos li{font-size:var(--t-sec);color:var(--muted);align-items:flex-start;gap:9px;line-height:1.45;display:flex}.riel-pasos li small{font-size:var(--t-pie);color:var(--crit-ink);display:block}.riel-paso-marca{border:2px solid var(--line);border-radius:50%;flex:none;width:14px;height:14px;margin-top:2px}.riel-pasos li.haciendo{color:var(--brand);font-weight:600}.riel-pasos li.haciendo .riel-paso-marca{border-color:var(--accent);border-top-color:#0000;animation:.8s linear infinite riel-giro}.riel-pasos li.hecho{color:var(--ink)}.riel-pasos li.hecho .riel-paso-marca{border-color:var(--ok);background:var(--ok);box-shadow:inset 0 0 0 2px var(--surface)}.riel-pasos li.confirmar .riel-paso-marca{border-color:var(--warn);background:var(--warn-soft)}.riel-pasos li.fallo .riel-paso-marca{border-color:var(--crit)}@keyframes riel-giro{to{transform:rotate(1turn)}}.riel-confirmar{background:var(--warn-soft);border-radius:13px;padding:12px 14px}.riel-confirmar p,.riel-falta{font-size:var(--t-sec);color:var(--warn-ink);font-weight:600}.riel-falta{color:var(--ice);margin-top:10px}@media (prefers-reduced-motion:reduce){.hera-foco,.riel-pasos li.haciendo .riel-paso-marca{animation:none}}.riel-minutos{font-size:var(--t-pie);color:#ffffffb8;text-align:center;margin-top:6px}@media (width<=980px) and (hover:none),(width<=720px){.riel-lanzador:has(.riel-pastilla.llamada){z-index:44;left:12px;right:12px;bottom:calc(72px + 10px + env(safe-area-inset-bottom,0px));display:flex;position:fixed}.riel-lanzador .riel-pastilla.llamada{width:100%}.riel-lanzador .riel-pastilla.llamada .riel-pastilla-abrir{flex:1}}.panel:has(.cs-charla) .riel:not(.abierto):not(.llamada){display:none}.riel-veo{flex:0 auto;min-height:0;max-height:34%;overflow-y:auto}.riel-veo.plegado{padding:8px 12px 8px 15px}.riel-veo-boton{width:100%;color:var(--neutral);cursor:pointer;background:0 0;border:0;justify-content:space-between;align-items:center;gap:8px;padding:0;display:flex}.riel-veo-boton svg{flex:none;transition:transform .18s}.riel-veo-boton[aria-expanded=true] svg{transform:rotate(180deg)}.riel-veo-boton+p{font-size:var(--t-base);color:var(--ink);margin-top:6px;line-height:1.55}.riel-charla{min-height:110px}.riel-arranques{flex:0 auto;min-height:0;overflow-y:auto}.riel-tamano{margin-left:auto}.riel-tamano+.riel-cerrar{margin-left:0}@media (width>=981px),(width>=721px) and (hover:hover){.riel.grande .riel-panel{width:min(720px,100vw - 48px);height:calc(100svh - 48px)}}@media (width<=980px) and (hover:none),(width<=720px){.riel.grande .riel-panel{height:calc(100svh - 90px);max-height:calc(100svh - 90px)}}.riel-propuesta{background:var(--ice-soft);border:1px solid #cfe0f6;border-radius:12px;margin-top:10px;padding:12px 14px}.riel-propuesta>p{white-space:pre-wrap;font-size:var(--t-base);color:var(--ink);margin-top:6px;line-height:1.55}.riel-propuesta-botones{flex-wrap:wrap;gap:8px;margin-top:10px;display:flex}.riel-propuesta-botones button{height:32px;font-size:var(--t-sec);cursor:pointer;border-radius:999px;padding:0 14px;font-weight:600}.riel-aplicar{background:var(--navy);color:#fff;text-overflow:ellipsis;white-space:nowrap;border:0;max-width:100%;overflow:hidden}.riel-aplicar:hover{background:#1d2677}.riel-copiar{border:1px solid var(--line);background:var(--surface);color:var(--navy)}.riel-copiar:hover{border-color:var(--ice)}.riel-propuesta-nota{font-size:var(--t-pie);color:var(--muted);margin-top:8px;display:block}.riel-propuesta-nota.aplicado{color:var(--ok-ink)}.riel-propuesta-nota.sinCampo{color:var(--warn-ink)}.riel-soltar{z-index:3;pointer-events:none;border:2px dashed var(--accent);font-size:var(--t-base);color:var(--brand);background:#ffffffeb;border-radius:16px;place-items:center;font-weight:600;display:grid;position:absolute;inset:8px}.riel-foto{border:1px solid var(--line);object-fit:cover;border-radius:10px;max-width:220px;max-height:150px;margin-bottom:6px;margin-left:auto;display:block}.riel-lugar{flex-direction:column;align-items:flex-start;gap:6px;margin-top:8px;display:flex}.riel-lugar small{font-size:var(--t-sec);color:var(--muted)}.riel-lugar button,.riel-a-caso{height:32px;font-size:var(--t-sec);cursor:pointer;border-radius:999px;padding:0 14px;font-weight:600}.riel-a-caso{margin-top:8px}.riel-adjunta{border-top:1px solid var(--line);align-items:center;gap:10px;padding:8px 10px;display:flex}.riel-adjunta img{object-fit:cover;border:1px solid var(--line);border-radius:6px;flex:none;width:52px;height:40px}.riel-adjunta small{min-width:0;font-size:var(--t-pie);color:var(--muted);flex:1;line-height:1.35}.riel-adjunta button{background:var(--canvas);width:24px;height:24px;color:var(--muted);cursor:pointer;border:0;border-radius:50%;flex:none;font-size:15px;line-height:1}.riel-soporte{flex-wrap:wrap;justify-content:center;align-items:center;gap:4px 16px;display:flex}button.riel-saber{font:inherit;font-size:var(--t-pie);cursor:pointer;background:0 0;border:0;padding:0}.ses{background:var(--surface);flex-direction:column;min-height:100vh;display:flex}.ses-barra{z-index:6;border-bottom:1px solid var(--line);background:var(--surface);align-items:center;gap:18px;height:68px;padding:0 22px;display:flex;position:sticky;top:0}.ses-marca{box-sizing:content-box;border-right:1px solid var(--line);flex:none;width:auto;height:26px;padding:4px 18px 4px 0;display:block}.ses-que{flex-direction:column;min-width:0;margin-right:auto;display:flex}.ses-que b{font-size:var(--t-enfasis);color:var(--navy);font-weight:700}.ses-que small{font-size:var(--t-sec);color:var(--muted)}.ses-avance{align-items:center;gap:12px;display:flex}.ses-barrita{background:var(--line);border-radius:99px;width:180px;height:7px;display:block;overflow:hidden}.ses-barrita i{background:var(--accent);height:100%;transition:width .3s;display:block}.ses-avance b{font-size:var(--t-sec);color:var(--muted)}.ses-barra .pildora{border:1px solid var(--line);background:var(--surface);color:var(--ink)}.ses-cuerpo{flex:1;grid-template-columns:clamp(300px,25vw,360px) minmax(0,1fr);min-height:0;display:grid}.ses-hera{background:var(--surface);border-right:1px solid var(--line);flex-direction:column;align-self:start;height:calc(100svh - 68px);display:flex;position:sticky;top:68px;overflow:hidden}.ses-retrato{background:linear-gradient(160deg,#15246c 0%,#131d60 100%);flex:none;place-items:center;height:304px;display:grid;position:relative;overflow:hidden}.ses-aro{border:1px solid #ffffff21;border-radius:50%;position:absolute}.ses-aro.a1{width:224px;height:224px}.ses-aro.a2{border-color:#ffffff12;width:310px;height:310px}.ses-cara{background:url(/brand/busto_chat.webp) 50% 18%/150% no-repeat,#0e1446;border:3px solid #ffffffd9;border-radius:50%;width:156px;height:156px;margin-bottom:38px}.ses-mando{align-items:center;gap:8px;display:flex;position:absolute;bottom:20px}.ses-modo{background:#ffffff24;border-radius:999px;gap:4px;padding:4px;display:flex}.ses-mando.en-llamada .ses-modo button{padding:8px 12px}.ses-redondo{border-radius:50%;flex:none;place-items:center;width:42px;height:42px;transition:background .15s,color .15s,transform .15s;display:grid}.ses-redondo:active{transform:scale(.94)}.ses-redondo.mic{color:#fff;background:#ffffff24}.ses-redondo.mic:hover{background:#ffffff3d}.ses-redondo.mic.mudo{background:var(--surface);color:var(--crit)}.ses-redondo.colgar{background:var(--crit);color:#fff;box-shadow:0 6px 16px #a9363759}.ses-redondo.colgar:hover{background:#a84243}.ses-redondo:focus-visible{outline-offset:2px;outline:2px solid #fff}.ses-modo button{font-size:var(--t-base);color:#ffffffb3;border-radius:999px;align-items:center;gap:7px;padding:8px 16px;font-weight:600;display:inline-flex}.ses-modo button.activo{background:var(--surface);color:var(--navy)}.ses-modo button.apagado{opacity:.45;cursor:not-allowed}.ses-panel{min-width:0;padding:18px 28px 40px}.ses-cabeza{align-items:flex-start;gap:14px;display:flex}.ses-cabeza>div{min-width:0;margin-right:auto}.ses-panel h1{font-family:var(--font-display);font-size:var(--t-ficha);letter-spacing:-.02em;color:var(--navy);font-weight:800}.ses-sub{font-size:var(--t-sec);color:var(--muted);margin-top:2px}.ses-ruta-caja{z-index:5;background:var(--surface);margin:10px -28px 0;padding:10px 28px;position:sticky;top:68px}.ses-ruta{gap:5px;display:flex}.ses-ruta>li{flex:1 1 0;min-width:34px}.ses-ruta>li.abierta{flex:0 auto;min-width:0}.ses-tramo{border:1px 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